Interactive Voice ResponSE Market Competitive Strategies & Market Analysis by 2029
The rising number of customer support and sales teams across organizations, rising cloud infrastructure, increasing adoption rate of IVRs along with growing number of operational BPOs and individual contact centers all around the world will emerge as the major factor driving market growth. Furthermore, the growing demand for IVR-based outbound services and increasing IVR application areas will further aggravate the market value. However, the irrelevant options and additional information within a menu act as a restraint for the market.
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