Interactive Voice ResponSE Market Competitive Strategies & Market Analysis by 2029
The major purpose of interactive voice response is to interact with callers, collect information and direct the incoming calls to the appropriate recipients. In addition to this, growing integration of advanced technologies coupled with growing demand for IVR-based outbound services and increasing IVR application areas are estimated to create new opportunities for growing the market within the forecast period. The growing security concerns in data encryption results as a challenge for the market.
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